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  Online Ticket System is only use for Professional Plans, Business Hosting and Corporate Hosting.
    if you want another support then please use Contact Us Link.

    We offer all our clients fast quality support 24 hours a day, 7 days a week. You can contact us:
    THROUGH THE WEB HOSTING CONTROL PANEL (CP).
Fast and easy explanations of each page of the CP. Simply click on the HELP link in the top right corner of the CP. A drop-down window appears with more information about how to use the functionality of the particular section of the CP.

Help Center. This is an information system based on the keyword search principle, i.e. a FAQ (Frequently Asked Questions) information database, but much more advanced than the standard static FAQ. We regularly update the database of the Help Center with new entries.
  Ticketing System. If you still havenít found the answer to your question in the Help Center, we suggest     that you use our Ticketing System. You can open a ticket by clicking on the Request Help link.
    Each ticket is  replied to within no more than 60 minutes after it has been opened.
    In order to supervise and maintain a high quality support service, we insist that a unique ticket is opened     for each problem through the Request Help link in the CP.

IMPORTANT!!! If you are a client of mSolNet and wish to request help through our website, by phone, we will ask you to open a Ticket through the hosting CP (option 1d). This way we can supervise the quality of our customer support, which will improve the quality of our services in general.


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